About us — Serotonin | Digital Marketing Agency

Ideas machines. Excellence in creativity. Working together. Over and above and beyond. Getting brands to be a bit braver. Adapt faster. Grow bigger. Make it mean more.
And then some.

Co-Founders, Dom Carter & Clair Heaviside

Bringing it all together.

Brand

Identity
Positioning
Visual Language
Tone of Voice
Messaging Framework
Art Direction
Design Production
Brand Guidelines

Advertising & Paid Media

Strategy
Media Planning & Buying
Google & Facebook Ads
Programmatic Display
Lead Generation
eCommerce

Creative

Copywriting
Photography
Video & Animation
Illustration
Graphics

Technology

Website
Reporting Software
Data Analytics

1. Tenacity

There is always a way. We won't quit until we've found it. We cultivate a culture of tenacity, where challenges and problems are shared as much as solutions and successes. We celebrate drive, determination, positivity and persistence.
We get the job done.

2. Transparency

Clarity, confidence and trust are at the heart of effective partnerships.
There is no 'need to know basis', we lay it all on the line.
With partners, clients and across teams we share information and reasoning.
We debate and discuss openly and honestly. We strengthen our relationships by being transparent, and as a result, produce better, more meaningful work.

3. Teamwork

It's right at the core of the work we deliver: the way we work together. As an agency team, and with our clients.
We are all heading for the same goal, and that means pulling in the same direction, leaning into individual strengths, and achieving the win together.

Our Values

We want people to look at the brands we work with and say: "I wish we'd done that". We do it through tenacity, transparency and teamwork.

This means we square up to challenges, are always upfront and believe in making meaningful partnerships with clients, collaborators and in our own teams.

Here they are, the best of the best

Adam Ashley

Client Services Director

Adam P

PPC Executive

Ashley

PPC Executive

Ben M

Creative Designer

Ben H

Creative Account Manager

Bobby

Performance Director

Casey

Paid Social Manager

Clair Heaviside

Founder / Creative Director / New Business

Daisy

Office Executive

Dan Wilson

Media Account Manager

Dom Carter

Founder / Digital Strategy Director / New Business

Elise

Media Account Executive

Kat

Social Media Manager

Lauren

Copywriter

Lucy

Senior Project Manager

Lydia